Delivery Areas
We offer worldwide delivery for all our lamps. No matter where you are located, you can place an order and expect it to be shipped directly to your address. We partner with trusted couriers to ensure that your items reach you in a timely manner. Please note that delivery times may vary based on your location and the couriers schedule.
Processing Time
After placing your order, please allow a processing time of 1 to 3 business days before your items are shipped. This time is necessary for us to prepare your order and ensure that everything is in perfect condition before it is dispatched. You will receive a confirmation email once your order has been processed and is ready for shipment.
Shipping Methods
We utilize reliable couriers for all our shipping needs. The specific courier used for your order will depend on your location and the shipping option selected at checkout. We do not guarantee a specific courier, but we ensure that all our partners are reputable and provide quality service. Tracking information will be provided once your order has been shipped.
Delivery Times
Delivery times can vary based on your location and the shipping method selected. Typically, domestic orders may take between 5 to 10 business days, while international orders may take longer, depending on customs and local postal services. We recommend checking the tracking information provided to stay updated on your orders status.
Delivery Process
Your order will be delivered directly to the address you provided during checkout. In some cases, the courier may require a signature upon delivery. Please ensure that someone is available at the delivery address to receive the package. If no one is available, the courier may leave a notice with instructions on how to retrieve your package.
Shipping Issues
If you encounter any issues with your shipment, such as delays or damages, please contact us immediately. We are here to assist you with any concerns you may have regarding your order. You can reach us at [email protected] for any shipping-related inquiries. We will do our best to resolve any issues as quickly as possible.
Contact Information
For any questions or concerns regarding shipping, please do not hesitate to reach out to us via email at [email protected]. We handle all communication through email to ensure that your inquiries are addressed promptly. Our customer service team is dedicated to providing you with the assistance you need.